Last updated: 20/08/2025
At Roger W. Smith Watches we’re committed to protecting and respecting your privacy by being fully compliant with all applicable Isle of Man data protection legislation and the General Data Protection Regulation ((EU) 2016/679) as applied to the Isle of Man (GDPR) in respect of personal data, as well to safeguarding the rights and freedoms of natural persons whose information the Company collects.
This notice explains how and why we collect, use and store your data and sets out your rights regarding this data. This Privacy Policy applies to all personal data collected by us either through our website or through email, telephone, social media or other contact. This Privacy Policy does not apply to information collected by third party websites that may link to or be accessible from the Website.
For employees or those who want to join our business, there is a separate privacy notice.
Please read the following carefully to understand our policies and practices regarding the treatment of personal information.
Any information you provide to us is held by Roger W. Smith Ltd., a company registered in the Isle of Man under company number 099616C. Roger W. Smith Ltd may be referred to as "we", "us" or "our" in this Privacy Policy. Roger W. Smith is the trading name of Roger W. Smith Ltd.
We reserve the right to amend this privacy policy at any time and you agree to be bound by any changes. The date at the top of this page will be amended each time this policy is updated. Please check back periodically and/or before you provide any personally identifiable information.
Roger W. Smith Ltd. does not collect your personal data without your knowledge or permission. We obtain information about you when you use our website or contact us.
We primarily collect your data when you place an order with us, contact us about products and services, or if you register to receive our email newsletter.
When you visit our website, we may automatically collect certain information about your visit.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Roger W. Smith Ltd. may collect the following data from you: Information collected through direct communication
Many of the services that we offer are only available to you if you provide certain personal information. When placing an order with us you will be asked to provide your name, telephone number, email and postal addresses and/or those of any nominated representatives. Such information may be provided by you or on your behalf. We may also collect this data if you register your ownership of a Roger W. Smith or Daniels London timepiece with us.
Where we need to collect such personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to provide you with the services we offer. In this case, we may have to cancel the service we provide to you. We will notify you if this is the case at the time.
If you sign up for our email newsletter you will be asked to provide your name and email address.
We do not process payment information.
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience.
Like most websites we use cookies to help improve the performance of our website and provide you with a better user experience. Cookies are widely and commonly used to make websites function more efficiently as well as providing different types of information to website owners.
You can set your personal browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Our services are not directed to children under the age of 18 and we do not knowingly collect personal information from children. If you are under the age of 18, please stop using our services. If we are made aware that we have received information from anyone under the age of 18 we will remove that information from our records unless we are required to hold it for legal or regulatory purposes.
